The Ritz-Carlton, San Juan Hotel, San Juan

I had a mixed experience at this hotel. The rooms offered a partial view of the beach but lacked a balcony for fresh air, and they felt a bit outdated for the price. However, they were clean, which is essential. The service was incredibly friendly and responsive, making our stay pleasant. The location, though not extraordinary, allowed for easy access to nearby attractions. The dining options were a bit overpriced, but the breakfast served with an ocean breeze was delightful. The facilities were decent, providing a comfortable stay overall.

The hotel staff really cared about making our stay great, even when we encountered some issues in the room. The rooms were spacious and suitable for a family, although we had to switch due to a moldy smell, they quickly remedied the situation and even offered a room credit.

The hotel rooms are quieter as they face the pool/beach, creating a more peaceful atmosphere despite being close to the airport. The service is friendly but may need some attention to detail. The location is convenient, spacious, and beautifully landscaped, although neighboring businesses were closed. The dining experience offers great options overall but might not be worth it if seeking top-quality food. The facilities are modern and comfortable, making for an enjoyable stay.

I couldn't get enough of playing video games in my room with huge ocean-view windows and luxurious amenities all around. The balcony was a perfect spot to soak in the stunning water views. However, the price might not fit everyone's budget.

The hotel offers beautiful rooms with varying views, spacious and comfy, directly overlooking the pool and ocean. While the resort fee is hefty, there are additional fees for bellhops and cleaning. It's a perfect place for relaxing during hotter parts of the day but not spending too much time there.

I had a nice experience at the hotel with a few minor drawbacks. The room was clean and equipped with high-quality amenities, but it didn't quite meet the expectations of a top-tier hotel like the Ritz. The oceanfront room with a balcony was lovely, although the premium price tag may not fully justify the overall experience.

My stay at the hotel was absolutely fantastic! The rooms were incredibly well-appointed, making it the best experience on the property. The service was top-notch, with the staff going above and beyond to make our 1-year anniversary special. The location was superb, right by the best beach in San Juan, offering a truly luxurious experience. While the dining options were good, they lacked a bit of creativity. Overall, a truly enjoyable stay with some minor dining improvements needed.

My stay at the hotel was quite pleasant overall. The rooms were spacious and comfortable, although a slight renovation may be needed as the carpet in our room was torn. The service was outstanding, with friendly and accommodating staff members like Geovanni and Ladie. The location was truly gorgeous, surrounded by beautiful landscapes and offering access to a great spa and gym. However, the dining experience was a bit disappointing with raw bacon and blueberry pancakes. The facilities were top-notch, despite some minor issues here and there.

My stay at the hotel was pleasant overall. The rooms, although clean and nice, could have been better, especially considering it's the Ritz. The service was top-notch, with attentive staff members all around. The location is convenient, being within walking distance of restaurants and other hotels, but it's a bit busy. The dining experience was a mix of awesome and disappointing. The facilities were decent.

My stay at the hotel was quite pleasant overall. The rooms were comfortable and beautiful, although a bit small for a luxury hotel. The service was exceptional, with the staff going above and beyond, especially for my one-year-old son. The location was gorgeous and relaxing, but some of the surrounding residential buildings were a bit worn down, affecting the view. The dining experience was decent, with good options at reasonable prices. The facilities met my expectations, providing a satisfactory stay.